Customer Support

In our Frequently Asked Questions we answer the questions that reach us the most. Very often you will find a solution to your issue by reading this FAQ. Simply select the category your question falls under and look for an answer.

If you cannot find an answer in this FAQ, you can contact us directly with the form found in the last entry. Please enter a valid email address, so we can reach you with our answer!
For inquiries about your WORLD of EMERGENCY account it’s also helpful if you include your account name or the email address you have registered with in your initial message.